January 21, 2015

Update to Undeliverable As Addressed? Huh?

Written By:  Andrew & Becx Eide

Andrew went to the US Post Office in Duluth where our package was labeled as UNDELIVERABLE AS ADDRESSED.

He spoke with a woman who works in the RETURN room which means anything that the Mail Carriers cannot figure out where to deliver them to, and they are returned to the Post Officer as Undeliverable As Addressed, she is the one who goes through those items, one by one, to determine the correct destination from their Post Officer. She told Andrew that only after they cannot determine where it goes will they return it to the company that shipped it to us.

She said the item was not in her RETURN room so it hasn't been sent there yet.

She talked directly to our Mail Carrier who has known us for 2.5 years and he immediately recognized our names and told the woman that even if there wasn't an Apartment number on the package he knows who we are and he would deliver it.

Between the two of them they concluded that the package is most likely correctly addressed with the main 2500 street number but that it may have inadvertently been placed on another Mail Carrier's truck and since they were unable to deliver it they returned it to the Post Office and scanned it as Undeliverable As Addressed.

So we have our Mail Carrier keeping an eye out for it and the woman who works in the RETURN room stated she has to process returned items one-by-one so she will keep an eye out for our package.

If the package is not here by January 23rd we need to call Amazon, tell them they screwed up the shipment, and they need to ship another item immediately, at no cost to us, and by UPS who delivers directly to out apartment door.

This, my friends, is one of the reasons I don't like purchasing online because stuff like this happens. I never have this happen when I walk into a store, pick up the items in my hand, and pay for them and walk out of the store with them. We are only running about 60 percent success rate ordering online and that is not an acceptable failure rate for me to deal with.

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